Epic Rewards App Privacy Policy

Statement of Policy

Newport World Resorts (NWR) respects and protects the privacy of its EPIC REWARDS app users. We process all personal data collected in accordance with the following principles: transparency, legitimate purpose, and proportionality.

Privacy Notice

By using the EPIC REWARDS app, you acknowledge that NWR may collect, use, process, and disclose your personal data as described in this policy. This includes data you provide during registration, participation, and use of any app features, products, services, events, programs, or promotions. Processing may involve recording, storing, updating, transferring, and deleting your data electronically or otherwise.

Data We Collect

The EPIC REWARDS app collects various types of data, depending on how you use it. This may include:

  • Contact information (name, phone number, email address)
  • Demographic information (age, gender, nationality)
  • Profile data (preferences in products and services)
  • Device information (type of device, operating system, IP address)
  • Location data (device)
  • Usage data (how you interact with the app)

We may also collect data from third parties with your permission, to provide you with a better app experience.

Use of Data

NWR uses your data for various purposes, including:

  • Providing and improving EPIC REWARDS app features, products, and services
  • Sending you marketing and promotional communications (with your consent), including targeted offers based on your location
  • Processing transactions within the EPIC REWARDS app
  • Responding to your inquiries and requests
  • Analyzing app usage to improve performance
  • Complying with legal and regulatory requirements    
     

Location Data

We collect your location data only with your consent. You can enable or disable location services for the EPIC REWARDS app within your device settings. We use location data to provide you with location-based features and services within the EPIC REWARDS app, such as displaying nearby NWR locations or offering promotions relevant to your area.

Your Choices

You can control how your data is used in several ways:

  • You can manage your location services within your device settings.
  • You can manage your notification preferences within the EPIC REWARDS app settings.
  • You can access, rectify, or erase your data by contacting our Data Protection Officer (DPO) as described below.  
     

Data Retention

NWR retains your data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Changes to this Policy

NWR may update this privacy policy from time to time. We will notify you of any changes by posting the new policy within the EPIC REWARDS app.

Contacting Our Data Protection Officer

If you have any questions about this privacy policy or your data, please contact our Data Protection Officer (DPO).

The above mentioned forms and/or any other inquiry or concern with respect to Personal Data may be submitted in writing or via email addressed to the Company’s DPO:

Atty. Michico Rizza G. Oi-Daquil             
Data Protection Officer             
10F NECC Building, Newport Boulevard             
Newport City, Pasay City 1309             
Email: dpo@newportworldresorts.com              

If a data subject has reason to believe that his/her rights under the Data Privacy Act were violated, a complaint may be filed with the National Privacy Commission.              

If you have any other concern or feedback, you may reach us through our “Contact Us” menu in our website: https://www.newportworldresorts.com